Terms & Conditions:

Welcome to the Terms & Conditions page of Desabrais Designs. Here, you will find important information about our refund policy and other key details that govern your shopping experience with us.

ALL CUSTOM SALES ARE FINAL, NO REFUNDS OR RETURNS

RETURN POLICY:

Last updated February 03, 2025

Thank you for your purchase. We hope you are happy with your purchase.

However, if you are not completely satisfied with your purchase for any reason, you may return it to us for STORE CREDIT ONLY! Please see below for more information on our return policy. 

RETURNS:

All returns must be postmarked within thirty (30) days of the purchase date.

All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS:

To return an item, please email customer service at desabraisdesigns@yahoo.com to obtain an Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:

Desabrais Designs

Attn: Returns

RMA #

3277 Claysville Road

Crossville, TN 38571

REFUNDS:

After receiving your return and inspecting the condition of your item, we will process your return.

Please allow at least thirty (30) days from the receipt of your item to process your return. We will notify you by email when your return has been processed.

STORE CREDIT will then be issued 

EXCEPTIONS:

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note:

SALE ITEMS ARE FINAL SALE ONLY NO REFUNDS OR RETURNS

CUSTOM ITEMS ARE FINAL SALE NO REFUNDS OR RETURNS 

QUESTIONS:

If you have any questions concerning our return & refund policy, please contact us at:

931-229-0310

desabraisdesigns@yahoo.com